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Frequently Asked Questions

Have a question about treatments, recovery, suitability, or safety? Our FAQs bring together clear, trustworthy answers to the concerns we hear most often, helping you feel informed, confident, and supported at every stage of your journey.

General Clinic

What should I expect during my first visit?

Your practitioner will assess the area you’re concerned about, discuss your goals, review your medical history, and talk through treatment options. You’ll receive honest, clear guidance with no pressure to proceed.

Do you offer finance or payment plans?

Yes. Payment plans and finance options are available for many treatments, subject to eligibility. Our team can explain these during your consultation or upon request.

What if I’m not suitable for the treatment I want?

Your safety comes first. If a treatment isn’t appropriate for you, your practitioner will explain why and discuss alternative options that may be safer or more effective for your goals.

What if I feel anxious or nervous about treatment?

Our team is experienced in supporting patients who feel anxious. We take time to explain each stage, answer your questions, and ensure you feel comfortable before anything begins.

What is your cancellation policy?

Cancellations or appointment changes require notice within the timeframe set out at booking. This helps us allocate appointments fairly. Late cancellations or no-shows may incur a fee.

Consultations & Safety

What happens during a consultation at Zenith?

Your consultation is led by a medically trained practitioner who will assess your concerns, review your medical history, and discuss your goals in detail. We explain all suitable treatment options, expected results, risks, and costs so you can make an informed decision with confidence. There is never any pressure to proceed.

How do you decide if a treatment is suitable for me?

Suitability is based on your medical history, skin type, anatomy, lifestyle, and expected outcomes. At Zenith, we take a safety-first approach - if a treatment is not clinically appropriate or unlikely to give you the results you want, we will explain why and recommend safer or more effective alternatives.

Can I have treatment if I’m pregnant or breastfeeding?

For safety reasons, most aesthetic treatments - including injectables, laser procedures, and certain skin treatments - are not performed during pregnancy or breastfeeding. Your practitioner will advise you on what is safe and when treatment can be resumed.

What if I have a medical condition or take medication?

It’s important to share your full medical history, including medications and past procedures. Certain conditions or medications may affect healing, sensitivity, or eligibility for specific treatments. Our medically led team will assess your suitability and adapt or postpone treatment if needed to ensure your safety.

What if I’m unsure which treatment I need?

You do not need to know which treatment is right for you before coming in. During your consultation, your practitioner will assess your concerns and recommend the most appropriate options based on your goals, anatomy, and safety profile. Our role is to guide you — not for you to self-diagnose.

Surgical Treatment

How do I know if surgery is the right option for me?

During your consultation, your surgeon will assess your concerns, medical history, and expected results. Sometimes surgery is the most effective approach; other times, a non-surgical alternative may be safer or more suitable. We’ll give you honest guidance so you can make a confident and informed decision.

What level of scarring should I expect?

All surgical procedures involve some degree of scarring, but our surgeons use advanced techniques and carefully placed incisions to keep scars as discreet as possible. Scars typically fade over time, and we provide ongoing aftercare to support optimal healing.

Will the procedure be painful?

During surgery, you will not feel pain due to local anaesthetic, sedation, or general anaesthetic depending on the procedure. Some discomfort afterwards is normal, but it is usually well managed with medication and personalised aftercare advice. Your comfort is a key priority throughout your recovery.

What if something goes wrong after my surgery?

You’ll receive clear aftercare instructions and access to our clinical team if you have any concerns. We schedule follow-up appointments to monitor your healing, and if complications occur, even minor ones, we are here to support you promptly and safely.

What are the risks involved with cosmetic surgery?

All surgical procedures carry risks, including infection, bruising, swelling, scarring, and temporary numbness. More complex surgeries may involve additional considerations. At Zenith, we take a transparent approach and discuss all potential risks and benefits with you during your consultation.

Non-Surgical Treatments

Will my results look natural?

Yes. Our practitioners specialise in creating subtle, harmonious improvements that enhance your natural features without looking overdone. During your consultation, we will discuss the level of change you feel comfortable with and tailor the treatment accordingly.

What happens if I don’t like the result?

Your satisfaction is extremely important to us. If you have concerns about your results, we encourage you to return for a review appointment so we can assess the outcome together. In many cases, results can be adjusted, refined, or corrected depending on the treatment you received. Your practitioner will explain your options clearly and support you every step of the way.

Are non-surgical treatments painful?

Discomfort is usually minimal. Many treatments include a numbing agent or use techniques designed to maximise comfort. You may feel slight pressure, warmth, or a pinching sensation depending on the treatment, but these feelings are typically short-lived.

When will I see my results, and how long will they last?

This varies by treatment. Some procedures, such as fillers or anti-wrinkle injections, show results within days. Others, like skin tightening, laser treatments, or collagen-stimulating procedures, continue to improve over several weeks. Your practitioner will explain the expected timeline and how long your results typically last.

What are the risks or side effects of non-surgical treatments?

Non-surgical treatments are generally very safe when performed by qualified medical professionals. Minor side effects such as redness, swelling, or small bruises may occur but usually resolve quickly. More serious complications are rare, and we will always discuss all risks with you before treatment.

Body Treatments

How do I know which body treatment is right for me?

During your consultation, your practitioner will assess your goals, the area you want to improve, and your medical history. Some concerns respond best to skin tightening, while others require fat reduction or cellulite-specific treatments. We’ll guide you towards the safest and most effective option for your body.

Are body treatments painful?

Most body treatments are well tolerated. Non-surgical options such as LPG Endermologie or fat dissolving injections may cause mild discomfort, while procedures like BodyTite use anaesthetic to ensure comfort. Your practitioner will explain exactly what to expect and how we keep you comfortable throughout.

How long does it take to see results from body treatments?

Results vary by treatment. Procedures like LPG Endermologie may show gradual improvement over several sessions, while treatments such as fat dissolving injections or Cellfina can take a few weeks to reveal their full effect. Surgical options, including BodyTite-assisted procedures, often show an immediate difference that improves as swelling settles.

Will I need more than one session?

Some treatments, such as cellulite reduction or skin tightening, work best as a course, while others may only require one session. We’ll outline a personalised treatment plan based on your goals and the amount of change you’d like to see.

Are the results permanent?

Certain treatments, like fat reduction or cellulite release, can provide long-lasting or permanent improvement, while others—such as skin tightening—may require maintenance sessions to preserve results. Your practitioner will explain what’s realistic based on the treatment you choose and your lifestyle.

Face Treatments

How do I know which face treatment will give me the best results?

You don’t need to decide this yourself. During your consultation, your practitioner will assess your skin, facial structure, and goals, then recommend the most suitable treatment options. Whether you want to soften lines, improve texture, add subtle volume, or enhance overall rejuvenation, we’ll guide you toward the safest and most effective choice.

Will my results look natural?

Yes. Our practitioners specialise in subtle, refined enhancements that maintain your natural facial expressions and proportions. Treatments are tailored to your features, ensuring your results look balanced and authentic.

Is there downtime after face treatments?

Downtime varies depending on the procedure. Injectables often have minimal downtime, while treatments such as laser resurfacing or skin tightening may require a short recovery period. We will explain exactly what to expect so you can plan your treatment confidently.

Are face treatments painful?

Most facial treatments involve minimal discomfort. Numbing creams, local anaesthetic, or advanced techniques are used to keep you comfortable throughout the procedure. Your practitioner will talk you through each step to ensure you feel at ease.

How long will my results last?

This depends on the treatment. Injectable results typically last several months, while skin treatments such as resurfacing or tightening can offer longer-lasting improvements. Your practitioner will explain how long your results should last and whether maintenance sessions are recommended.

Aftercare & Recovery

What should I expect immediately after my treatment?

This varies depending on the procedure, but it’s common to experience mild swelling, redness, or tenderness in the treated area. These effects are usually temporary and settle within a few hours or days. Before you leave the clinic, your practitioner will explain exactly what is normal and when to contact us.

How long will my recovery take?

Recovery times differ between non-surgical and surgical treatments. Many aesthetic procedures have little to no downtime, while surgical treatments may require a few days of rest followed by gradual healing over several weeks. We will give you clear, personalised guidance based on the treatment you receive.

When can I return to work, exercise, or social activities?

Most patients return to their usual routine quickly after non-surgical treatments, often on the same day. For surgical or more advanced procedures, you may need to avoid strenuous activity or sun exposure for a period of time. Your practitioner will advise you on when it’s safe to resume specific activities.

What should I do if I’m worried about my healing?

If something doesn’t feel right or you’re concerned about how you’re healing, you can contact the clinic at any time. Our team is here to support you throughout your recovery, and we encourage you to reach out if you have questions or need reassurance.

Do I need a follow-up appointment?

Many treatments include a follow-up appointment so we can review your progress and ensure you’re healing well. For certain procedures, this is essential; for others, it may be optional. Your practitioner will let you know whether a follow-up is recommended and when it should be scheduled.

Payments, Pricing & Finance

Am I eligible for finance on my treatment?

Finance eligibility depends on the provider’s criteria and your personal circumstances. During your consultation or booking process, our team can guide you through the application, explain what is required, and help you determine whether you qualify.

Can I spread the cost of multiple treatments?

Yes, many patients choose to finance a full treatment plan rather than a single procedure. We can discuss your goals and build a combined plan that can be considered for finance, subject to provider approval.

Do you price match?

We do not offer price matching, as our pricing reflects the expertise of our medically trained practitioners, the quality of our technology, and the comprehensive care you receive throughout your treatment. Our focus is on delivering safe, effective, natural-looking results with exceptional clinical standards - not on offering the lowest price. We will always be transparent about costs and help you choose the treatment that offers the best value for your goals.

What happens if my finance application is declined?

If your application is not approved, we can discuss alternative payment options or adjust your treatment plan to fit your budget. Your consultation remains fully supportive, and there is no obligation to go ahead with treatment.

Is a follow-up included in the treatment cost?

Many treatments include a follow-up appointment as part of your care. Your practitioner will tell you whether your treatment plan includes review visits or if additional sessions may be recommended.